Health Care



Telephone Triage Nurse

Full Job Description

*This is not a remote position*

Under the general supervision of the Director of Nursing and Nurse Lead, the Telephone Triage Nurse will be responsible for patient triaging, the nurse phone line, and collaboration with providers. They will also ensure quality patient care in compliance with local, state and federal regulations and accreditation standards.

-Monitors and responds to triage needs in person and/or on the nurse phone line.

-Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers, and home care advice or to schedule patients to their physician during office hours.

-Ensures accurate notes of all consultations and treatments are recorded in the patients’ record via electronic health record system.

-Arranges appointments for patients who do not need to go to ER but need to see a physician. Consults with physician as needed.

-Serve as a clinical resource and professional role model for other nursing staff.

-Prioritizes work tasks and services and completes tasks in a timely manner.

-Assist nursing management with developing nursing policies and procedures. -Maintains accurate, clear and concise progress notes, problem lists, and medication lists.

-Communicates respectfully with staff, consultants, and patients.

-Performs other duties as assigned.


    • BLS Certification (Required)
    • RN (Required)
    • Triage: 1 year (Preferred)

Job Types: Full-time, Part-time

Pay: From $27.00 per hour


  • Dental insurance
  • Disability insurance
  • Employee discount
  • Free parking
  • Health insurance
  • License reimbursement
  • Life insurance
  • Malpractice insurance
  • Paid time off
  • Referral program
  • Vision insurance

Medical Specialty:

  • Pediatrics

Physical Setting:

  • Clinic
  • Outpatient


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Differential pay
  • Overtime pay

COVID-19 considerations:  

  • All customers and staff must wear masks in the clinic.
  • Company wide COVID vaccination required


  • Triage: 1 year (Preferred)


  • BLS Certification (Required)
  • RN (Required)

Work Location:

  • One location

Work Remotely:

  • No

Please send resume to